Cancellation Policy
At RockyRoad Tours and Travels, we understand that plans can change. Our cancellation policy is designed to be fair and transparent for all our guests.
Cancellation by You.
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More than 48 hours before the tour: Full refund (No questions asked.)
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Less than 48 hours before the tour: No refund (as tour preparations and bookings will have already been finalised.)
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No-shows: No refund will be issued
Cancellation by Us.
In rare cases where we must cancel due to weather, safety concerns, or unforeseen circumstances, you’ll receive a full refund or the option to reschedule.
To cancel your booking, please notify us via email or phone at least 72 hours in advance.
Email: rockyroadtoursandtravels@gmail.com
Call us @ +61 432 092 137
Our Mission Your Holiday
We are Rocky Road tours and travels, a family owned bus hire company based in Sydney, dedicated to providing comfortable and convenient transport for all occasions. Whether you're exploring NSW’s beautiful landmarks on one of our curated tours or need private transportation for special events like weddings, club outings, or personalized trips, we’re here to ensure a smooth enjoyable ride. With our 12 seater buses and a commitment to excellent service, Rocky Road makes getting there part of the service. During our Curated tours our friendly driver will give a personalized walk through for every different landmark providing details about the history of where you will be touring. No More with uncomfortable boring and bland excursions and in with the new era of touring centred around YOU